Frequently Asked Questions
Do you have on-demand delivery?
Yes! We offer delivery through GrabExpress. To place an order, simply chat with us on our social media platforms, and we'll process your order for delivery.
How long do the cookies stay fresh for?
Between 1 to 2 weeks once opened at room temperature. We also include an oxygen absorber for each box to prolong its lifespan.
How is my cookies being delivered?
We use DHL eCommerce courier service to deliver our cookies. We find that they have been the most reliable in handling our products with minimal damage.
When will I receive my cookies?
After placing an order, we will freshly bake them the next day and send them out as soon as possible. DHL lead delivery time will take between 3-4 days (except Sunday) to arrive.
How sweet are the cookies?
Our main focus is to bring out the key flavors of our cookies, in which is not disrupted by an overpowering sweetness. Hence, our cookies are less sweet.